Everything you need to know to have a smooth, odor-free compost pickup experience, every season.
Set your bin neatly on your doorstep or porch. No need to haul it to the curb.
Place it somewhere clearly visible from the street so our driver can spot it easily.
Keep the lid secured to prevent animals from getting in overnight.
If you have a gate or fence, let us know and we'll coordinate access.
Line your bin with newspaper, paper bags, or certified compostable bags (look for the BPI logo).
Never use regular plastic bags. Even biodegradable ones don't break down properly.
No liner at all is fine too. Just rinse the bin between pickups.
Compostable corn-starch bags work great for kitchen collection before transferring to the bin.
Keep your bin in a shaded spot. Heat speeds up decomposition and can cause odor.
Drain excess liquid from your scraps before binning them.
Wrap meat and fish scraps in newspaper to slow odor and absorb moisture.
Rinse your bin with water and a splash of white vinegar after each pickup in hot months.
Frozen scraps are completely fine. They actually break down faster once they thaw.
Your bin can sit outside in freezing temps without any issues.
If snow is forecast on pickup day, keep your bin accessible. Clear a small path if needed.
Cold slows decomposition but your compost will be processed at a facility that manages temperature.
Set your bin out the evening before or by 7 AM on your pickup day.
We'll swap your full bin for a clean empty one. No rinsing required on your end.
If you miss a pickup, hold your scraps and double up the following week. No penalty.
Check your email or text for any schedule changes due to holidays or weather.
Keep a small countertop container in the kitchen (one to two quarts) for daily scraps.
Transfer to your main 5-gallon bin weekly or when it's full.
Coordinate bin placement with your building manager. A shared entry works great.
No outdoor space? Contact us. We can work out an indoor arrangement.
On most major holidays, pickup shifts by one day. We'll always send a heads-up via email or text before holiday weeks.
Holiday schedule can vary year to year. We'll always notify you in advance. Contact us if you're ever unsure about your pickup day.
Not sure what goes in the bin? Check out the full guide.